Privacy & Security

Privacy Policy for Barcode Hero.

At Barcode Hero, accessible from https://www.barcodehero.com and through our Barcode Hero WMS software application (the “Service”), one of our main priorities is the privacy of our users and visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

If you have additional questions or require more information about our Privacy Policy, please contact us.

This Privacy Policy applies to:

  • Visitors to our website at barcodehero.com

  • Users of the Barcode Hero WMS software (including web and mobile applications)

  • Any other interactions with Barcode Hero where this policy is referenced

By using our website or the Barcode Hero WMS software, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We may collect and process the following information:

Information you provide to us:

  • Account information: Name, company name, address, email address, telephone number, username, and password.

  • Business/operational data entered into the WMS: Product details, warehouse locations, inventory records, customer/vendor data, shipping/receiving data, transaction histories, and any files or labels uploaded.

  • Support requests: Any information you share with our support team via email, chat, or phone.

Information we collect automatically:

  • Log files: IP address, browser type, operating system, device type, referring/exit pages, date/time stamps, and usage patterns.

  • Application usage data: Actions performed within the WMS, device identifiers, and error logs for troubleshooting and analytics.

  • Cookies and similar technologies: To store preferences, improve functionality, and track usage trends.

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the website and WMS software.

  • Facilitate account creation, authentication, and user access.

  • Process and store warehouse and inventory data as part of our Service.

  • Improve, personalize, and expand our website and software features.

  • Communicate with you regarding updates, maintenance, and support.

  • Send marketing communications (only with your consent where required by law).

  • Detect, prevent, and address technical issues, fraud, or security concerns.

  • Comply with legal obligations.

Data Ownership

Any operational data you upload into the Barcode Hero WMS (including inventory, product, or transactional information) remains your property. We process and store such data solely to provide the Service, unless otherwise required by law.

Data Sharing and Third Parties

We may share your information:

  • With service providers who help us operate the website, WMS, or support infrastructure (e.g., hosting providers, analytics tools, payment processors).

  • As required by law, to comply with legal processes, or to protect rights, safety, and property.

  • In connection with a merger, acquisition, or sale of company assets (with prior notice where required).

We do not sell personal information.

Cookies and Web Beacons

Our website and WMS use cookies to improve your experience, store preferences, and analyze usage. You can control cookie settings in your browser.

Your Rights

Depending on your location, you may have rights under privacy laws such as the GDPR or CCPA, including:

  • Access to your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Request a copy of your data in portable format.

  • Withdraw consent at any time.

Requests can be sent to the contact email below, and we will respond within the legally required timeframe.

Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has provided such information, contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website and accessible within the WMS. Continued use of our services after changes take effect indicates your acceptance of the revised policy.

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